FAQs

You will receive an email or SMS confirmation once the order is placed successfully. You can also check the status of your orders in “My Orders” once you have signed in.

Once your order is shipped, you will receive a shipment email with tracking details. You can also track your order from the “Track my shipment” option or visit “My Accounts” page on the Majestic Security website and track your order from the order history.

For security reasons, delivery address and mobile number cannot be changed once the order has been placed. If you provided incorrect information, please cancel the order and place a new one with the correct details.

All our packages come with “Tamper Evident Void Seals.” Do not accept packages with tampered seals. Acceptance of a tampered seal or damaged box will disqualify return claims for physically damaged/defective products or missing accessories.

If the product you received is damaged, contact our customer support immediately to initiate a return. Report any issues within 24 hours of delivery without activating the product for eligibility for a replacement.

We work with 3rd party courier partners for safe delivery of your products. For additional details on delivery, please read our Delivery and Shipping Policy.

You can reach out to our customer action center at 8560065555 or email us at enquiry@majesticenterprises.in within 24 hours of delivery with images of the outer box, inner box, and the product to register your complaint.

Yes, you can get a GST invoice by selecting GST invoice on the “Enter Delivery Address” page. Note that GST invoices are available only for Standard Delivery orders, not for Insta Delivery or Pick at Store orders.

Yes, you can add multiple products to your cart and proceed to checkout to place a single order. for even large bulk order please contact on phone number 8560065555 

Yes, you can order multiple units of a single product, but it depends on the maximum quantity allowed per order.

We offer various modes of payment, including Net-banking, Credit cards, Debit cards, Equated monthly installments (EMI), Wallets, Debit card EMIs, and Cash on delivery.